Santiago de Chile, Chile
With thousands of gas stations in Chile and Colombia (Terpel) Copec S.A and is the clear market leader oil & gas company in Chile and one of the largest ones in the whole South America.
Copec has rolled out Movilizer to all their Field Service Engineers maintaining all their gas stations. In this project, Movilizer was connected to the SAP PM/CS backend. Additionally, Movilizer was also rolled-out to their account managers and field sales so that they are now able to access customer details and document visits (among other activities) even when offline without the need to log on into salesforce.com. Copec field operators are using Ipads,smartphones and laptops for this purpose.
"As the market leader for oil and gas distribution in Chile and Colombia, reliability, innovation and 100% availability of our gas stations is crucial. With the Movilizer for SAP PM we have not only gained agility in our service repairs but at the same time we have set the basis for a scalable mobility platform that will help Copec to innovate faster, leaner and so untap new business models and service opportunities." Frederic Chaveyriat, CFO at COPEC Group